Difficult Conversations
$1,500.00
Despite good intentions conversations can be interpreted as aggressive when people:
- State their opinions as if they were facts
- Do not empathise and discount other views or don’t acknowledge others’ views
- Make demands instead of requests or offers
- Have conversations in an inappropriate mood
- Are keeping safe by being passive
Learn a framework that will increase your ability to engage in difficult conversations in ways that build your leadership capacity and enhance your relationships and performance.
